Contact Support

How to reach the Fluffer support team, what information to include, and what to expect for response time.

Contact Support

If you cannot find an answer in the help center or need direct assistance from the Fluffer team, here is how to get in touch.

In-app feedback (fastest)

The quickest way to reach support is through the Fluffer app:

  1. Shake your phone while Fluffer is open to open the feedback form

  2. Describe your issue in detail

  3. Include relevant screenshots or screen recordings if you have them

  4. Submit — your report is delivered directly to the Fluffer support team with your device and app version attached automatically

What to include in your message

Good support tickets resolve faster. Include:

  • What you were trying to do — e.g., "connect my Motorbunny Original for a Tip4Fuel session"

  • What happened instead — e.g., "device appears in the scan but fails to connect"

  • How often it happens — e.g., "every time" or "only on Android 14"

  • Steps you have already tried — so the team does not suggest things you have already done

  • Your device model — e.g., "Motorbunny Original" or "iPhone 15 Pro"

Response time

The Fluffer support team typically responds within 1–2 business days. Response times may be longer during peak periods or immediately following a major release.

Community

For tips, setup questions, and community discussion, search Chaturbate broadcaster forums where other Fluffer users share their setups and advice.

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If you are reporting a recurring bug, a short screen recording captures the exact behavior better than a text description. Most phones record screen via the Control Center.


Last updated in v1.3.0

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